Welcome Guest, Not a member yet? Create Account  



Broken Channel ?

#1
(This post was last modified: 09-06-2017, 07:57 PM by Premium UK.)

Please use this post for reporting channel issues but before you report them please follow these steps.


  • Leave any channel issues at least 2 to 4 hours before reporting as they are usually fixed by the server by then.
  • Try some maintenance , reboot device and router, most issues are user end so make sure your broadband is fast enough (do a speed test and see what speed you are getting dont just go off what the what your ISP said you should be getting), make sure that other family members are not using all your bandwidth. Try it on another device such as a mobile phone and try it on 4G.

If after the maintenance you still think you have a issue you then please post it here but include this information.
  • Issue ?
  • Have you left it 4 hours before reporting (Y/N) ?
  • Box type Emulator type if applicable Line speed (speed test result, not what the ISP says it is) ?
  • Wired or wireless ?
  • Channel Name ?
  • Backups Tried (Y/N)
  • ALL Channel Versions affected (Y/N)
False reports will not be tolerated, this wastes admins time so if a member posts 3 or more false reports they will face a 1 month ban from the thread..
Reply




Users browsing this thread:
1 Guest(s)